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I’ve just read some of the thread’s relating to them and I find them a bit of a shambles on their affiliates side and their Dashboard is arghhh.
I did get some help from their on line chat help I quoted a webmaster account number and they said it was a merchants one! Also blind links which they said I should talk to the affiliate’s but surely its their job to check affiliates are still live with them?
I’ll complain no more and go back to other affiliates who are more helpful.
Thanks
Ian
Their affiliate dashboard is rubbish but ccbill is very reliable and never has issues with payments. To me that’s more important than anything else. The way to cope with it is to use something like statsremote to extract stats.
I agree the dashboard is the worst, and even when they do update the interface they seem to only update it from being ten years out of date to being only five years out of date. There’s still a lot I don’t know how to do on there, like seeing how many members signed up to a specific site for a specific period – something pretty basic – but as Bjorn says it’s perhaps the most reliable for payment.
I’ve often wondered why they don’t migrate to a more efficient back end, of course the cost of it jumps to mind firstly. Which also makes me wonder how they stay in business majority of programs using nats. It’s like gaydemon says, they pay and they are reliable, never had a problem with them in that regard.
Say what you may about CCBills web interface but the fact is they are the most reliable, largest, and most efficient third party payment processor for adult that exists. What would you rather have, a pretty web site or on time payment that you can set your clock by?
Yea, I’d love it if their admin was a bit cleaner and up to date and easier to use. But I’ll take proper payment over that any day.
sure, on time payments rock, but i can’t see why that should preclude better functionality.
As an affiliate I really prefer paysites that pay their affiliates with ccbill.
The nats sites have proven that they end up not paying. ( bigbling / cockyboys – hazecash – helixstudios etc )
It’s great to have many tools to promote but if in the end it is not paid.As the owner of paysites, I opted for ccbill. Their interface is very bad and their rate is expensive but at least everything is working correctly, you can send newletters to affiliates including their partner account and do a lot for the promotion of the site.
And most important, affiliates know that they will be paid in due time!Not to mention that I do not like business methods of the nats team. Everything is good to try to take cash for everything and anything.
CCBill is clunky, but I’m so used to it that I’m not bothered.
Rebuilding something that big and that old is not easy at all – I’ve worked for companies faced with that process and the issues are daunting to say the least. Cost being only one of a slew of factors. The Banking industry, money markets, etc mostly run on ancient servers because they work and no one wants to be “the guy” that took down Wells Fargo bank machines.@edengay
I found this comment interesting – I have NO PROBLEM with payments from any of these companies. They pay on time, regularly and properly each and every month.
@basschick
^^^^ WHAT SHE SAID ^^^^^
Are they not getting enough in processing fees to have a proper user interface?
They don’t have to have the best interface, but there’s just so much missing. Campaign tracking is the biggest omission. Remember when they tried to make it better a few years ago? There are still a few remnants of that lying around, but thankfully all the sponsors that tried it reverted back to regular CCBill.
